[Beowulf] Repeated Dell SC1435 crash / hang. How to get the vendor to resolve the issue when 20% of the servers fail in first year?
prentice at ias.edu
Tue Apr 7 16:43:51 EDT 2009
Rahul Nabar wrote:
> On Tue, Apr 7, 2009 at 12:08 PM, Gerry Creager <gerry.creager at tamu.edu> wrote:
>> Yep. When the hardware arrives, and is installed (at $5K or more/rack!),
>> the bill is due. Acceptance testing? No way. And if we choose to run
>> something silly like Rocks/CentOS, there's a question of support (even
>> hardware), too.
> I wonder if any vendors follow the exchanges on the Beowulf list! :)
> They could grab more tips about customer satisfaction than those
> surveys they keep sending me after every interaction.
Plenty of Vendors do. I've seen messages from SiCortex, Cisco, Myrinet,
QLogic, Intel, Penguin Computing, Scalable Informatics...
Dell definitely doesn't. I've suggested it to many of the people I dealt
with for my cluster.
Beowulf mailing list, Beowulf at beowulf.org sponsored by Penguin Computing
To change your subscription (digest mode or unsubscribe) visit http://www.beowulf.org/mailman/listinfo/beowulf
This message has been scanned for viruses and
dangerous content by MailScanner, and is
believed to be clean.
More information about the Beowulf