[Beowulf] Repeated Dell SC1435 crash / hang. How to get the vendor to resolve the issue when 20% of the servers fail in first year?

Rahul Nabar rpnabar at gmail.com
Tue Apr 7 16:34:05 EDT 2009


On Tue, Apr 7, 2009 at 3:25 PM, Gerry Creager <gerry.creager at tamu.edu> wrote:
> Dell. Some of the sales guys (not the engineering support: I've never had
> them blow smoke at me) seem to want to remind us poor little University
> folks that, as was pointed out earlier, HPC's not a big part of their
> revenue stream.
>

So what is the bigger market for a low-end server like the SC1435 if
not HPC, I wonder? Who else buys these?

Besides the hardware (IMHO) problems we are facing ought to be pretty
generic; I don't  think it ought to matter to the "Voltage sensor
error" if you used them for web-servers or databases. Maybe I ought to
hunt on other forums with non-HPC-users of  SC1435's  and see if they
have heard of any SC1435 issues like the ones I am facing.

-- 
Rahul
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