[Beowulf] Repeated Dell SC1435 crash / hang. How to get the vendor to resolve the issue when 20% of the servers fail in first year?

Rahul Nabar rpnabar at gmail.com
Tue Apr 7 13:50:13 EDT 2009


On Tue, Apr 7, 2009 at 12:08 PM, Gerry Creager <gerry.creager at tamu.edu> wrote:
> Yep.  When the hardware arrives, and is installed (at $5K or more/rack!),
> the bill is due.  Acceptance testing?  No way.  And if we choose to run
> something silly like Rocks/CentOS, there's a question of support (even
> hardware), too.
>

I wonder if any vendors follow the exchanges on the Beowulf list! :)
They could grab more tips about customer satisfaction than those
surveys they keep sending me after every interaction.

-- 
Rahul

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