[Beowulf] Repeated Dell SC1435 crash / hang. How to get the vendor to resolve the issue when 20% of the servers fail in first year?

Chris Samuel csamuel at vpac.org
Tue Apr 7 02:54:14 EDT 2009


----- "John Hearns" <hearnsj at googlemail.com> wrote:

> Lets get that clear - a manufacturer from whom you are buying $$$$ of
> kit with public money refuses to countenance acceptance testing?

I don't believe Dell have ever told that to me here in
the cluster purchases I've run - it's one of our standard
conditions..

-- 
Christopher Samuel - (03) 9925 4751 - Systems Manager
 The Victorian Partnership for Advanced Computing
 P.O. Box 201, Carlton South, VIC 3053, Australia
VPAC is a not-for-profit Registered Research Agency
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