[Beowulf] Repeated Dell SC1435 crash / hang. How to get the vendor to resolve the issue when 20% of the servers fail in first year?

Gerry Creager gerry.creager at tamu.edu
Mon Apr 6 15:55:36 EDT 2009


Unless Dell explicitly tells you they won't be a party to acceptance 
testing.

We've heard that one recently.

gerry

Michael Will wrote:
> I would expect the vendor of the shrink-wrapped cluster (DELL) to be 
> responsible for all support, and acceptance of delivery should be
> dependent on meeting all requirements documented in the purchase
> process. 
> 
> How they then resolve it should not matter. 
> 
> THat being said, it seems quite unusual to not install any kind 
> of queueing system.
> 
>> I think you mean "buy a shrink-wrapped cluster from a well-respected,
>> cluster-specific vendor that has proven in-house cluster expertise"
> 
> That might be of advantage :-)
> 
> Michael Will - disclaimer: Employed by such a vendor.
> _______________________________________________
> Beowulf mailing list, Beowulf at beowulf.org sponsored by Penguin Computing
> To change your subscription (digest mode or unsubscribe) visit http://www.beowulf.org/mailman/listinfo/beowulf
_______________________________________________
Beowulf mailing list, Beowulf at beowulf.org sponsored by Penguin Computing
To change your subscription (digest mode or unsubscribe) visit http://www.beowulf.org/mailman/listinfo/beowulf

-- 
This message has been scanned for viruses and
dangerous content by MailScanner, and is
believed to be clean.



More information about the Beowulf mailing list