[Beowulf] Repeated Dell SC1435 crash / hang. How to get the vendor to resolve the issue when 20% of the servers fail in first year?
gerry.creager at tamu.edu
Mon Apr 6 15:55:36 EDT 2009
Unless Dell explicitly tells you they won't be a party to acceptance
We've heard that one recently.
Michael Will wrote:
> I would expect the vendor of the shrink-wrapped cluster (DELL) to be
> responsible for all support, and acceptance of delivery should be
> dependent on meeting all requirements documented in the purchase
> How they then resolve it should not matter.
> THat being said, it seems quite unusual to not install any kind
> of queueing system.
>> I think you mean "buy a shrink-wrapped cluster from a well-respected,
>> cluster-specific vendor that has proven in-house cluster expertise"
> That might be of advantage :-)
> Michael Will - disclaimer: Employed by such a vendor.
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