[Beowulf] Repeated Dell SC1435 crash / hang. How to get the vendor to resolve the issue when 20% of the servers fail in first year?

John Hearns hearnsj at googlemail.com
Mon Apr 6 04:20:15 EDT 2009


2009/4/6 Rahul Nabar <rpnabar at gmail.com>:
> We had bought 23 Dell-SC1435-PowerEdge servers for our latest cluster
> addition mid-2008. These batch of machines has proved to be a total
> disaster from Day one. I was looking for suggestions how I should
> tackle this.

Sending an email to an international email list composed of people who
make purchasing decisions
for future machines costing many thousands of $$$$ is an excellent start!

Seriously - I hope your Dell account manager sees this and starts kicking butt.
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