[Beowulf] Configuration change monitoring

graham.mullier at syngenta.com graham.mullier at syngenta.com
Thu Aug 30 15:25:27 EDT 2007


Mark,

re 'ITIL':

> > It is more the ITIL standards, and Commercial vendor  lobbying, our
> > accountants are clueless :)
> 
> I have no idea what ITIL means, but would probably prefer to keep
> it that way :)
> 
> a standard that forces use of specific and commercial packages 
> is not a standard at all...
> [...]

indeed it would be if that's what it did. ITIL was an attempt to create
a standard vocabulary for discussing service management amongst other
things, and to describe good working practices. See
http://en.wikipedia.org/wiki/ITIL.

We've found it useful. I've even found it personally useful to subvert
some overly-commercial 'internal standards'.

regards

Graham


Graham Mullier
Head of Chemistry Systems, R&D IS
Syngenta, Bracknell, RG42 6EY, UK. 
 
Syngenta Limited, Registered in England No 2710846
Registered Office : Syngenta Limited, European Regional Centre, Priestley Road, Surrey Research Park, Guildford, Surrey, GU2 7YH, United Kingdom

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