[Beowulf] Support contract percentage

Jeffrey B. Layton laytonjb at charter.net
Sun Mar 12 10:17:15 EST 2006


Good morning sports fans,

   I'm curious what people are paying for support as a
percentage of the purchase price. If you can share this
information with me along with what support means
(e.g. 4-hour response, on-site, etc) I would appreciate it.
I will keep all information confidential of course :)
Also, I don't need to know the vendor - just the percentage
and what support means.


Thanks!

Jeff
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