[Beowulf] Node Drop-Off
jlb17 at duke.edu
Tue Dec 5 07:03:22 EST 2006
On Mon, 4 Dec 2006 at 7:01pm, Robert G. Brown wrote
> This is really the basic difference between tier 1 and tier 2. You can
> save short term money with the latter, but have to do things like just
> plain throw out hardware -- after sweating over it for a long time,
> nagging your tier 2 vendor, getting angry, losing a lot of productivity
> and time. For some projects that works -- for others it doesn't.
I think you're painting with too broad a brush there. I find the Tier 2
I buy from to be *far* more helpful and proactive than the dominant Tier 1
here on campus. I can relate a number of stories about them finding spare
parts for systems long out of warranty, upgrading components when it's the
quicker rather than the cheaper way to fix a problem, replacing shipper
damaged systems within days, etc. In short, the sort of personal,
helpful service I've never seen from a Tier 1. And it's not like I'm a
major customer, either -- they supply some *big* operations.
Sure, there are many less than good Tier 1s out there, so caveat
beowulfer. But you can some who, IMHO, outperform the big boys
considerably, and not just on price.
Department of Biomedical Engineering
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