[Beowulf] OS for 64 bit AMD
landman at scalableinformatics.com
Tue Apr 5 02:11:25 EDT 2005
While we are at it, I would also like to say that PathScale have given
excellent support. I could go through specifics, but suffice it to say
that they are quite helpful, and they have helped us work through
various problems, ranging from pilot error through real bugs.
Since they consider a performance regression to be a bug, I have at
least two I need to file ... :( (then again, I haven't given 2.x a spin
yet, and it got noticably better between 1.2 and 1.3).
ps: we aren't a customer of theirs yet, though this is likely to change.
Stuart Midgley wrote:
> Actually you probably won't need to cut them any slack, PathScale offer
> excellent support - even when you don't pay them anything. I was only
> using their 30 day trial license. I would log a bug, expecting the
> automated response and wait.
> Within 24hrs (time different between OZ and the US) I would get a real
> person responding saying something like
> "Yeh, we have identified the problem"
> "here is a work-around/patch"
> "this bug will be fixed in version x.yz"
> "until the bug is fixed, we will extend your trial license"
> "if you have any further bugs/issues please don't hesitate to
> contact us"
> This sort of response gives you a nice warm fuzzy feeling and makes you
> want to find more bugs :)
>> Please remind me to cut PathScale as much slack the next time I'm
>> blessed with some of your craftsmanship.
> Dr Stuart Midgley | stuart.midgley at anu.edu.au
> Supercomputer Facility | smidgley at netspace.net.au
> Leonard Huxley Building 56 | +61 (0)2 6125 5988 Work
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Joseph Landman, Ph.D
Founder and CEO
Scalable Informatics LLC,
email: landman at scalableinformatics.com
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