[Beowulf] OS for 64 bit AMD

Joe Landman landman at scalableinformatics.com
Tue Apr 5 02:11:25 EDT 2005


While we are at it, I would also like to say that PathScale have given 
excellent support.  I could go through specifics, but suffice it to say 
that they are quite helpful, and they have helped us work through 
various problems, ranging from pilot error through real bugs.

Since they consider a performance regression to be a bug, I have at 
least two I need to file ... :(  (then again, I haven't given 2.x a spin 
yet, and it got noticably better between 1.2 and 1.3).

Joe

ps:  we aren't a customer of theirs yet, though this is likely to change.


Stuart Midgley wrote:
> Actually you probably won't need to cut them any slack, PathScale offer 
> excellent support - even when you don't pay them anything.  I was only 
> using their 30 day trial license.  I would log a bug, expecting the 
> automated response and wait.
> 
> Within 24hrs (time different between OZ and the US) I would get a real 
> person responding saying something like
> 
>     "Yeh, we have identified the problem"
>     "here is a work-around/patch"
>     "this bug will be fixed in version x.yz"
>     "until the bug is fixed, we will extend your trial license"
>     "if you have any further bugs/issues please don't hesitate to 
> contact us"
> 
> This sort of response gives you a nice warm fuzzy feeling and makes you 
> want to find more bugs :)
> 
> Stu.
> 
> 
> 
> 
>> Please remind me to cut PathScale as much slack the next time I'm
>> blessed with some of your craftsmanship.
>>
>> Ed
> 
> -- 
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-- 
Joseph Landman, Ph.D
Founder and CEO
Scalable Informatics LLC,
email: landman at scalableinformatics.com
web  : http://www.scalableinformatics.com
phone: +1 734 786 8423
fax  : +1 734 786 8452
cell : +1 734 612 4615
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